Terms and Conditions


Downloadable Products

NL Skills Cards: The NL Skills Cards are digital files that are delivered automatically upon completion of a purchase. The digital files may be used and stored by the individual who purchased the product but must not be distributed or shared with any individual(s) who did not purchase the product. The Skills Cards consist of multiple pages of cards in one PDF file, plus two auxiliary cards. The purchaser is encouraged to store the PDF and to print individual cards as needed to give to clients. The purchaser is also encouraged to have the cards printed in color on card stock for use. There is no limit to printing and to distributing a few individually printed cards to clients for therapeutic or educational purposes (e.g., to practice the skills for homework). It is not permissible, however, to send the PDFs to clients or to anyone else for whom a purchase has not been completed, or to distribute a complete set of printed cards, or to sell the printed cards. By purchasing the cards, one agrees to these terms.

Membership Agreement and Discounts

Members receiving discounts when purchasing products or services for others. NL Members receive discounts on select products and services. As a convenience, we allow customers to purchase products and event registrations on behalf of others. If the purchaser is a member and receives an eligible discount, but the person(s) for whom the purchase is being made (for example, an event registration) is not a member, the order will be subject to cancellation unless the difference between the regular price and the discounted price is received (or, the non-members subscribe to a membership plan).

Monthly subscriptions and membership discounts. In cases where member discounts surpass the value of the membership fees paid to date via a monthly or annual subscription, the membership must remain active long enough to cover the value of the discount or the customer will be held liable for the full price of the product or service or at least 12 months, whichever comes first.

Membership Terms. Membership is currently offered at two levels (basic and professional) and two billing cycles (monthly and annual). You are free to upgrade, downgrade or cancel your membership at any time with one exception: Due to the value of the content provided, Professional Membership requires a one-year minimum commitment. You may subscribe for $330 per year if paid on an annual basis or $30 monthly. If you purchase a monthly subscription to Professional Membership, you agree to the condition that you will complete 12 billing cycles totaling $360 before any changes to the subscription are made. If you downgrade or cancel before $360 in payments have been received, you will be liable for the balance between what you have paid and $360.

ALL membership subscriptions renew automatically according to their billing cycle. The card with which you purchased the membership will be billed either monthly or annually unless you cancel your subscription or put it on hold, both of which you can do by going into your dashboard and clicking on “Subscriptions.” Memberships are non-refundable. 

Refund and Transfer Policy for Training Events

2019 NL Conference:  Refunds will only be granted if cancelled by August 17th, 2019.

Introduction to Natural Lifemanship trainings: A full refund will be granted only if Natural Lifemanship is notified at least 2 weeks before the scheduled training. No refunds will be granted within 2 weeks of a training, however you may transfer your paid registration fee to another date if space is available.

Fundamentals trainings: The Fundamentals of NL training is completed partially online. The online module (Lessons 1-8) must be completed at least one week prior to the 2-day training. If it is not, participants will forfeit their spot at the training and will need to transfer to a later 2-day training for which space is available. Because the online content is available immediately, there are no refunds for the Fundamentals Training. Registration for a 2-day live event may be transferred without penalty to another date so long as space is available. Please notify us at least one week prior to the event for which you are registered if you will be unable to attend so that we can make spaces available for other participants.

Intensive and Immersion trainings: a full refund or transfer will be granted only if Natural Lifemanship is notified at least 6 weeks before the scheduled training. No refunds or transfers will be made within 6 weeks of the training event.

Non liability for travel expenses: Should a training be cancelled, Natural Lifemanship is not responsible for reimbursing costs associated with travel and lodging. However, we are happy to provide proof of cancellation upon request.

Continuing Education Hours Policy 

To be eligible to receive continuing education hours for any Natural Lifemanship training, you MUST attend and complete the entire training (neither arriving late nor leaving early) AND you must complete the post-training evaluation. We are held to these standards by the organizations that have granted us permission to provide continuing education to their members. These organizations currently include the National Board for Certified Counselors (NBCC), and NAADAC, the Association for Addictions Professionals. We are unable to prorate the number of CE hours granted. There are no exceptions to this policy.

Cancellation and Reschedule Policy for Consultation Appointments

Individual & team (duo) consultation appointments are refundable or transferrable if they are cancelled or rescheduled at least 24 hours in advance of the appointment. Any cancellations made within 24 hours of the appointment are non-refundable. If a cancellation or request to reschedule is initiated by a Natural Lifemanship consultant within 24 hours of a scheduled appointment, the fee is transferrable or refundable, if you choose.

Group Consultation blocks are refundable or transferable only if we are notified at least 10 days in advance of the first call in the series. This is due to limited space in groups and gives us the chance to fill your slot should you be unable to participate in the calls. You are required to participate live in only 3 out of the 5 scheduled calls. Up to 2 calls may be missed and listened to at a later time via a link to the recording the group is provided.

Certification Terms

The certification enrollment fee is $99. Also required is one year of NL Professional membership. The enrollment fee is non-refundable. Ongoing membership is a requirement to maintain certification status. Beyond the enrollment fee, individuals seeking certification will pay-as-you-go for all required trainings and consultations. In most cases, trainings completed prior to certification enrollment do count towards requirements. Consultations must be based on actual work with clients completed during certification.

NL Connection Kits

The NL Essential Connection Kit, NL Rhythm Bell Connection Kit and the NL Drum Connection Kit are non-refundable and non-returnable.