Terms and Conditions


Downloadable Products

NL Skills Cards & DIY Connection Kit: Digital files are delivered automatically upon completion of a purchase. The digital files may be used and stored by the individual who purchased the product but must not be distributed or shared with any individual(s) who did not purchase the product, with one exception: The Skills Cards consist of multiple pages of cards in one PDF file, plus two auxiliary cards. The purchaser is encouraged to store the PDF and to print individual cards as needed to give to clients. The purchaser is also encouraged to have the cards printed in color on card stock for use. There is no limit to printing and to distributing a few individually printed cards to clients for therapeutic or educational purposes (e.g., to practice the skills for homework). It is not permissible, however, to send the PDFs to clients or to anyone else for whom a purchase has not been completed, or to distribute a complete set of printed cards, or to sell the printed cards. By purchasing the cards, one agrees to these terms.

Membership Agreement and Discounts

Members receiving discounts when purchasing products or services for others. NL Members receive discounts on select products and services. As a convenience, we allow customers to purchase products and event registrations on behalf of others. If the purchaser is a member and receives an eligible discount, but the person(s) for whom the purchase is being made (for example, an event registration) is not a member, the order will be subject to cancellation unless the difference between the regular price and the discounted price is received (or, the non-members subscribe to a membership plan).

Monthly subscriptions and membership discounts. In cases where member discounts surpass the value of the membership fees paid to date via a monthly or annual subscription, the membership must remain active long enough to cover the value of the discount or the customer will be held liable for the full price of the product or service or at least 12 months, whichever comes first.

Membership Terms. Membership is currently offered at two levels (basic and professional) and two billing cycles (monthly or annual). You are free to upgrade, downgrade or cancel your membership at any time.  For Professional Membership, you may subscribe for $350 plus tax per year if paid on an annual basis or $33 plus tax on a monthly basis.  For Basic Membership, you may subscribe for $200 plus tax per year or $20 plus tax on a monthly basis.

ALL membership subscriptions renew automatically according to their billing cycle. The card with which you purchased the membership will be billed either monthly or annually unless you cancel your subscription by going into your dashboard then by clicking on “Orders & Settings.”  In Orders & Settings you will see your subscription, click on “View” then click on “Cancel” below your payment method.  These steps will cancel your membership subscription.   There is a 5% refund service fee for any refund requested after a membership has automatically renewed.  

How to cancel or switch membership plans: You may cancel or switch your membership subscription plan by logging into your account, going to Dashboard, going to Orders & Settings, and viewing your subscription. There you will find options to switch or cancel. You may also update your credit card information in Orders & Settings under Payment Methods.

Refund and Transfer Policy for Training Events

  1. In-person trainings may be refunded under certain conditions (read below).
  2. Online trainings such as the Fundamentals of NL and the NL Intensive are NON-REFUNDABLE. Instead, we have a transfer policy in place (read below).

Refund FEE for in-person trainings: When refunds are issued through our payment gateway, Natural Lifemanship is still charged a fee for the transaction. Therefore, we will only refund up to 95% of the total transaction to cover our costs. Customers may request a store credit instead of a refund and receive up to 100% credit for the order they wish to cancel.

The Fundamentals of NL Training and the NL Intensive Training:

These two trainings are non-refundable.

There are three levels of participation for the Fundamentals of NL Training: Foundations (online coursework only), Core (online coursework PLUS practical assignments with deadlines), and Jumpstart (online coursework PLUS practical assignments with deadlines). There are two levels of participation for the NL Intensive (Foundations and Core). Please note the policies below. By registering for the training, you agree to these policies.

TRANSFER POLICY (For Core or Jumpstart level participants):
We understand things happen that cause you to fall behind and you may wish to transfer to a future cohort. If you get started and find it difficult to keep up with the pace of this course, you have the option to transfer (only once) to a future cohort for a fee of $150. The practical assignments have deadlines. If you get too far behind you may need to book consultations at an additional cost to go over your assignments, which are normally included in the cost of the course so long as you submit them on time. If you must arrange to do the assignments or get feedback outside of these time periods, you may transfer once for $150, or you may pay the $150 consultation fee to book a private consultation for each assignment at your convenience.

Please note that there is no reason that a Foundations student should ever need to transfer since they have no assignments with deadlines.

INCOMPLETES: In the event that a Core or Jumpstart participant (of the Fundamentals of NL) or a Core participant (of the NL Intensive) cannot complete the practice/video submission assignments, but would like to receive CE credits for having completed everything BUT the assignments, they may let us know. We have the option to award the completed Foundations course with the CE credits it offers for completing all of the lessons except the practical assignments.  If the participant decides to submit the video assignments at a later time, they will need to book consultations at the regular rate to debrief those assignments and complete the course.

During the training period, those who would like to upgrade their training participation level may contact Kaye Barefield.

Immersion trainings:

A 95% refund (or full refund if you paid by check or cash) or transfer will be granted only if Natural Lifemanship is notified at least 6 weeks before the scheduled training. No refunds or transfers will be made within 6 weeks of the training event.

Fundamentals or Intensive Practicums:

A 95% refund (or full refund if you paid by check or cash) or transfer will be granted only if Natural Lifemanship is notified at least 6 weeks before the scheduled training. No refunds or transfers will be made within 6 weeks of the training event.

Non-liability for travel expenses: Should a training be cancelled, Natural Lifemanship is not responsible for reimbursing costs associated with travel and lodging. However, we are happy to provide proof of cancellation upon request.

Continuing Education Hours Policy 

To be eligible to receive continuing education hours for any Natural Lifemanship training, you MUST attend and complete the entire training (neither arriving late nor leaving early) AND you must complete the post-training evaluation. We are held to these standards by the organizations that have granted us permission to provide continuing education to their members. These organizations currently include the National Board for Certified Counselors (NBCC), and NAADAC, the Association for Addictions Professionals. We are unable to prorate the number of CE hours granted. There are no exceptions to this policy.

Cancellation and Reschedule Policy for Consultation Appointments

Individual & team (duo) consultation appointments are refundable or transferrable if they are cancelled or rescheduled at least 24 hours in advance of the appointment. Any cancellations made within 24 hours of the appointment are non-refundable. If a cancellation or request to reschedule is initiated by a Natural Lifemanship consultant within 24 hours of a scheduled appointment, the fee is transferrable or refundable, if you choose.

Group Consultation series are refundable or transferable only if we are notified at least 10 days in advance of the first call in the series. This is due to limited space in groups and gives us the chance to fill your slot should you be unable to participate in the calls. You are required to participate live in only 3 out of the 5 scheduled calls. Up to 2 calls may be missed and listened to at a later time via a link to the recording the group is provided.

Certification Terms

The certification enrollment fee is $99. Also required is at least one year of NL Professional membership. The enrollment fee is non-refundable. Ongoing membership is a requirement to maintain certification status. Beyond the enrollment fee, individuals seeking certification will pay-as-you-go for all required trainings and consultations. In most cases, trainings completed prior to certification enrollment do count towards requirements. Consultations must be based on actual work with clients completed during certification.

NL Connection Kits

The NL Essential Connection Kit, NL DIY Connection Kit, NL Rhythm Bell Connection Kit and the NL Drum Connection Kit are non-refundable and non-returnable.